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Knowledge Center Diagnostic testing explained

Managing your health includes understanding the purpose of diagnostic testing, the different types of tests, and factors that influence insurance coverage.

What is a diagnostic test?

Diagnostic tests are medical tests and procedures that find the cause of symptoms or keep track of health problems. These tests help your doctor figure out what's wrong and what treatment options might work best.

Unlike preventive care, which aims to keep you healthy through routine screenings and check-ups before any symptoms appear, diagnostic care focuses on identifying or managing specific medical concerns.

Understanding this difference is important because insurance often treats preventive and diagnostic services differently.

Learn more about preventive care
Kinds of diagnostic tests

Diagnostic tests come in many forms, and each one checks your health in different ways.

  • Lab tests: Blood work, urine tests, and cultures help find infections, check organ function, and evaluate overall health.
  • Imaging tests: These include X-rays, CT scans, MRIs, and ultrasounds. They let doctors see inside your body to diagnose injuries, tumors, or internal issues.
  • Screenings: Some tests, like mammograms or colonoscopies, can be used for both prevention and diagnostics. For example, a mammogram done as part of routine screening is preventive, but one done to check a breast lump is diagnostic.
Insurance coverage for diagnostic tests

Whether your insurance covers a specific diagnostic test – and whether or not you'll have a copay – depends on several factors, including:

Medical necessity

Most insurance plans, including those from Blue Cross and Blue Shield of North Carolina (Blue Cross NC), cover diagnostic tests if a doctor has determined that the test is needed to diagnose or treat a health issue.

Frequency of testing

Some plans limit how often you can have a specific test unless there's a clear medical reason to repeat it.

Using in-network providers

Going to labs and imaging centers that are in your plan's network usually has better coverage and lower out-of-pocket costs for you. Going out-of-network could mean higher prices or no coverage at all.

Preventive vs. diagnostic

Routine screenings for healthy individuals (like a Pap smear or colonoscopy at recommended intervals) are often fully covered as part of preventive care.

However, if your doctor orders the test because you're having symptoms or have a known risk factor, it may be billed as a diagnostic test, which could involve copays, coinsurance, or deductibles.

Preauthorization requirements

Some diagnostic tests, especially more expensive ones like MRIs or CT scans, may require preauthorization from your insurance company. This means your doctor needs to get approval before the test to make sure it qualifies for coverage.

If you don't get approval, your insurance may not cover the test, and you'll have to pay for the cost.

Your plan type and benefits

Whether you have an employer-sponsored plan, an individual policy, or plans like Medicare or Medicaid can make a difference in coverage and rules.

Deductibles, copayments, and coinsurance rates will also vary. Be sure to check your plan's benefits to know your coverage.

Know before you go

Planning ahead can help you save money and make the best decisions for you. Before getting any medical test, it's a good idea to:

  • Ask your doctor why you need the test.
  • Confirm whether it's preventive or diagnostic.
  • Check with your insurance company about coverage and any preauthorization requirements.
Take the confusion out of insurance

Our Knowledge Center features helpful articles with simple and reliable information for many of your insurance questions, like how to submit a claim and how to find the right doctor.

Where to go for care

Knowing where to go when you have a health issue is vital to getting the care you need, when you need it. It can also save you time and money.

How to submit a claim

Need to submit a claim for medical services you received? Learn about when and how to file a claim for reimbursement.

The appeals process

Was your claim denied when you think it should have been approved? You can submit an appeal. Learn more about how to file an appeal and what steps to take next.

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